The Annual Maintenance Subscription (AMS) is an essential tool for maintaining ROMDAS systems. Having an active AMS ensures that your ROMDAS system is kept up to date and that technical support is always on hand should you need it.
Using the ROMDAS Remote Support software, our engineer can quickly help to check settings and resolve issues by logging onto the survey computer. In addition to remote support, an AMS also includes up to 5 hours of technical phone support along with unlimited support ticket and email correspondence.
We aim to ensure that ROMDAS users have the support they need to maintain their systems.
An active AMS permits users to download new updates of ROMDAS Data Acquisition and ROMDAS DataView software for your equipment at no charge.
This ensures that you will always be working with the latest version of the software and supporting documentation.
Have a ROMDAS technician remotely connect to your ROMDAS system to inspect settings, perform training and fix any issues. AMS holders are entitled to one free remote audit per year. Simply contact the Support team to request a remote audit session.
Any follow-up training and installation visits are discounted by 25% for active AMS members*.
*Applicable to training and installation visits of one week or less.
Active AMS members receive a 10% discount on spare or replacement parts.