The Annual Maintenance Subscription (AMS) is an essential tool for maintaining ROMDAS systems, having an active AMS ensures that your ROMDAS system is kept up to date and that technical support is always on hand should you need it.
The many benefits of the Annual Maintenance Subscription are listed below.
Free Technical Support
ROMDAS Remote Support allows for one of our technicians to log onto a survey computer in order to check settings and resolve issues. In addition to remote support an AMS also includes up to 5 hours of technical phone support along with unlimited support ticket and email correspondence.
We aim to ensure that ROMDAS users have the support they need to maintain their systems.
During the subscription period you are permitted to download any new software updates for your equipment from our website free of charge.
This ensures that you will always be working with the latest version of the software and supporting documentation.
Discount on Spare/Replacement Parts
Current AMS holders will receive a 10% discount on spare or replacement parts.
25% Discount On Training & Installation Services
All follow-up training and installation visits will be discounted by 25% for AMS holders*.
Customers with a current AMS will gain access to the Member's area of our website which houses a wealth of useful information including Training Presentations, Industry Documentation and the latest Software updates for your systems.
Free Annual System Audit
Have a ROMDAS technician remotely connect to your ROMDAS system to inspect settings, perform training and fix any issues. AMS holders are entitled to one free remote audit per year. Simply email us to request a remote audit session.
*Applicable to training and installation visits of one week or less.
If you would like find out the current status of your AMS subscription simply log in and view your main account page.
From here you can find out when your AMS is due to expire and can renew it instantly.
L. N. Malviya Infra Projects Pvt Ltd are our latest customers in Bhopal, India. Our engineers are pleased to successfully help them equip the ROMDAS system on a brand new locally sourced Tata Winger vehicle to collect data in hot, dry and dusty conditions. DCL is proud to provide its first “new generation” network survey vehicle that complies with the latest NHAI specifications in India.
The team at the Roads & Highways Department (RHD) in Bangladesh have 21,131kms of roads within their network. To maintain & monitor a Network of this size, it’s important to manage your departments time efficiently and effectively. They decided to automate their current road surveying process so that they had more time and finance to invest in Forward Works Planning (FWP).
In recent news, ROMDAS engineers flew their way across the world to The Himalayas to implement a new pavement condition and mobile mapping vehicle for HPRIDC (Himachal Pradesh Road and other Infrastructure Development Corporation).