The Annual Maintenance Subscription (AMS) is an essential tool for maintaining ROMDAS systems, having an active AMS ensures that your ROMDAS system is kept up to date and that technical support is always on hand should you need it.
The many benefits of the Annual Maintenance Subscription are listed below.
Free Technical Support
ROMDAS Remote Support allows for one of our technicians to log onto a survey computer in order to check settings and resolve issues. In addition to remote support an AMS also includes up to 5 hours of technical phone support along with unlimited support ticket and email correspondence.
We aim to ensure that ROMDAS users have the support they need to maintain their systems.
During the subscription period you are permitted to download any new software updates for your equipment from our website free of charge.
This ensures that you will always be working with the latest version of the software and supporting documentation.
Discount on Spare/Replacement Parts
Current AMS holders will receive a 10% discount on spare or replacement parts.
25% Discount On Training & Installation Services
All follow-up training and installation visits will be discounted by 25% for AMS holders*.
Customers with a current AMS will gain access to the Member's area of our website which houses a wealth of useful information including Training Presentations, Industry Documentation and the latest Software updates for your systems.
Free Annual System Audit
Have a ROMDAS technician remotely connect to your ROMDAS system to inspect settings, perform training and fix any issues. AMS holders are entitled to one free remote audit per year. Simply email us to request a remote audit session.
*Applicable to training and installation visits of one week or less.
If you would like find out the current status of your AMS subscription simply log in and view your main account page.
From here you can find out when your AMS is due to expire and can renew it instantly.
In recent news, ROMDAS engineers flew their way across the world to The Himalayas to implement a new pavement condition and mobile mapping vehicle for HPRIDC (Himachal Pradesh Road and other Infrastructure Development Corporation).
The AMS competition has now come to an end, and it is time to congratulate the winner of the competition. The submissions have been incredible, and we appreciate those who put in the extra effort to get some fantastic shots of your ROMDAS systems. It was a difficult choice, and there were so many excellent photographs.
Leon Y Godoy Consultores are the latest customer to successfully implement our new Mobile Mapping module. This new method is very cost-effective and is more user friendly than the larger/more expensive LIDAR mobile mapping systems. As most of you know, Ecuador suffered a devastating earthquake on April 16 2016.
Congratulations to Pavemetrics who's Laser Crack Measurement System (LCMS) has passed the rigorous National Centre of Asphalt Technology (NCAT) Profiler Certification. This scanning laser based equipment is integrated within our ROMDAS system and acts as a key module, designed as part of a complete ROMDAS Data Collection System.